No WhatsApp Business API required










If any of this sounds familiar, here’s what changes once every client conversation lives in one place.
OPERATIONS
Client conversations are happening across personal phones with no clear visibility or record.
With Periskope
Keep every interaction in one place with audit trails, role-based access, and complete ownership.
SALES
Client history and relationship context stay with individual team members.
With Periskope
Keep conversations with the business so handovers stay smooth and no context gets lost.
SUPPORT
Important client queries are easy to miss across multiple chats and numbers.
With Periskope
Convert conversations into tracked tickets with ownership and SLA-based follow-ups.
CONVERSATION RECORDS
Complete conversation history: every client group and 1:1 chat in one shared workspace, so your team always has the full picture
Audit logs across teams: every conversation and action stays on record, no matter who last handled it
Search and filter: instantly retrieve past client conversations across groups, chats, and numbers
Works with any number: no WhatsApp Business API required. Works with regular WhatsApp numbers.
Inbox
12
N
Nova Capital
Client
Lars: sending the invite links
E
Elena Rossi
+ Label
Can we move the call to 4pm?
D
Daniel Ruiz / Lendly
Warm Lead
Are you still planning to add…
B
Bluefin Advisors
Client
Here’s the list of key links
T
Trident Wealth
Signup
Docs uploaded, please confirm
Nova Capital <> Periskope
Elena Rossi, +00 415 220 1180, Periskope Support +4
Lars Andersen · +00 415 220 3391
The group keeps disconnecting when we add new members directly. Can you check?
11:24
Sofia Bergman · Periskope
Send invite links instead of adding members directly.
11:26 ✓✓
Elena / Nova Capital
Got it — we’ll switch to invite links.
12:27
Message…
➤
Audit logs
(3 changes)
L. Andersen changed custom property
21 days ago
Plan End Date:
Jul 06, 2026
→
Aug 06, 2026
S. Bergman changed custom property
a month ago
Number of Users:
108
→
112
D. Ruiz changed custom property
a month ago
Number of Phones:
3
→
4
TICKETS & SLAS
Tickets from chats: instantly convert any client query across group or 1:1 chats into a tracked ticket with clear ownership
SLA tracking and escalation: response timelines and escalation rules so requests don’t disappear between teams or handovers
Automated follow-ups: reminders and follow-ups that don’t depend on anyone’s memory
Integrate with your systems: sync chats and tickets with HubSpot, Freshdesk, Zoho, Slack, and more
MULTI-NUMBER WHATSAPP
Shared inbox across numbers: handle conversations across teams, regions, and accounts from one unified dashboard
Multi-agent access: your whole team works from the same workspace without switching phones or WhatsApp sessions
Central view: every conversation across every number, visible in one place
No Business API required: connects with the regular WhatsApp numbers your teams already use
Team
Manage who has access to this workspace
User
Role
Phones
S
Sofia Bergman
Admin
All phones
L
Lars Andersen
Agent
+00 415 900 2048
A
Amara Okafor
Agent
+00 415 900 3391
D
Daniel Ruiz
Viewer
+00 415 ••• ••48 (masked)
ACCESS CONTROL
Role-based permissions: restrict access to chats and numbers by team or role, so the right people see the right conversations
Number masking: protect client and agent privacy by masking WhatsApp numbers
Controlled access: keep sensitive client information protected while conversations stay accessible to the teams that need them
Full audit trail: every conversation, ticket, and action is logged and on record
V/S
OTHER PLATFORMS
Connects only with Business API numbers
Works only with 1:1 chats
24-hour conversation windows
Template approval for messages
Pay per message
Manage single numbers
Primarily for marketing

Connects with regular WhatsApp numbers
Works with both group & 1:1 chats
No restriction on conversation windows
No template approval needed
No cost per message
Multi-number, multi-agent Inbox
Best for sales, CS and operations
Trust & Security
✓ GDPR compliant and ISO/IEC 27001 certified
✓ TLS 1.3+ encryption in transit; sensitive data encrypted at rest
✓ Full audit trail on every conversation and ticket
✓ Role-based access and number masking for client privacy
✓ Point-in-time backups with a disaster recovery plan
✓ Data deleted on request or on customer exit
Your security is our top priority
At Periskope, we're GDPR compliant and ISO/IEC 27001 Certified, reflecting our commitment to protecting your data with globally recognized privacy and information security standards. From secure infrastructure to robust access controls, safeguarding your customer conversations is built into everything we do.




















