Do you worry about the safeguarding customer identities on WhatsApp? Do you want to restrict team access to sensitive information like contact numbers?

Introducing Contact Masking on Periskope.

While WhatsApp is a convenient channel for teams to connect with customers, there is no mechanism to hide participant phone numbers.

With contact masking, you can now safeguard your customers' identity and prevent misuse of their sensitive information by masking phone numbers on any WhatsApp group/chat (via Periskope)

Masking numbers is super simple. Just navigate to settings > organization settings and toggle on the setting for "Mask User's Phone Number". When this option is selected, users phone numbers are masked across chats, contacts and other screens on Periskope for increased privacy.

Your team and agents can continue to read messages, respond to customers and automate actions, while ensuring complete customer privacy.

Interested? Request a demo today.