Since we launched Periskope, our focus has been to make it easier for customers to extract as much insight as possible from their WhatsApp data.

Today we’re excited to announce a fully redesigned analytics and dashboarding experience that does just that. Covering both summary and team level metrics, the Periskope dashboard now gives you a single pane view of your most important operational metrics

You can now track key metrics on dashboard including:

• Number of messages sent across all your groups and chats - this is a key metric for customers to do manpower planning.

• Flagged messages - track "important" queries auto flagged by AI

• Open tickets - track and manage all open and in progress tickets across chats and connected numbers

• Bulk messages - track bulk messages sent and delivered rates

• TAT / Response times - measure how quickly your teams are responding to customer queries

• Team level metrics - measure # of responses, open tickets, and first response times / TAT for your entire team

How to get started
Get access to the powerful Periskope dashboard in three simple steps -

• Setup a free trial on Periskope

• Connect your WhatsApp to Periskope via the pairing code on your dashboard

• Navigate to Dashboard to track your key metrics

If you’d like to see this feature live, request a demo today or signup to a 14-day free trial on Periskope

We are launching a host of new features over the next couple of days. Keep an eye out here or follow us on Linkedin or X to learn all the ways you can manage and automate your WhatsApp at scale.