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Manage WhatsApp Groups, Chats and Numbers at Scale
How to Manage 100+ WhatsApp Groups at Scale: A One-Stop Guide
How to Manage 100+ WhatsApp Groups at Scale: A One-Stop Guide
How to Manage 100+ WhatsApp Groups at Scale: A One-Stop Guide
Anjali Pandey
Feb 11, 2026
Most WhatsApp management tips tell you to "stay organized" and "respond quickly."
That's useless advice when you're managing 50+ groups, fielding 300+ messages daily, and your team is buried under repetitive questions.
You're trying to run an enterprise operation through a consumer messaging app. No ticketing system. No analytics. No automation. No team access controls. No wonder things fall apart after group #10.
Managing WhatsApp groups at scale doesn't mean "trying harder." It means building the systems that make scale actually work: visibility, query tracking, team access, automation, and performance data.
This guide breaks down each system, shows you what good looks like, and explains how 5,000+ businesses use Periskope to manage WhatsApp groups without the chaos.
New to structured WhatsApp group management? Start with our complete guide to managing WhatsApp groups for business to understand the fundamentals before scaling to 100+ groups.
Most WhatsApp management tips tell you to "stay organized" and "respond quickly."
That's useless advice when you're managing 50+ groups, fielding 300+ messages daily, and your team is buried under repetitive questions.
You're trying to run an enterprise operation through a consumer messaging app. No ticketing system. No analytics. No automation. No team access controls. No wonder things fall apart after group #10.
Managing WhatsApp groups at scale doesn't mean "trying harder." It means building the systems that make scale actually work: visibility, query tracking, team access, automation, and performance data.
This guide breaks down each system, shows you what good looks like, and explains how 5,000+ businesses use Periskope to manage WhatsApp groups without the chaos.
New to structured WhatsApp group management? Start with our complete guide to managing WhatsApp groups for business to understand the fundamentals before scaling to 100+ groups.
TL;DR
Managing 10+ WhatsApp groups manually breaks down fast. Messages get buried, no one knows who's handling what, and response times double or triple.
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Managing 10+ WhatsApp groups manually breaks down fast. Messages get buried, no one knows who's handling what, and response times double or triple.
|
Managing 10+ WhatsApp groups manually breaks down fast. Messages get buried, no one knows who's handling what, and response times double or triple.
|
What does it actually mean to manage WhatsApp groups at scale?
"Scale" doesn't just mean having more groups.
Most businesses think managing WhatsApp groups is simple: add people to a group, and they get updates, and conversations happen. It works fine until you're managing a small number.
But once you hit 10, 50, or 100+ groups:
⭕ Volume becomes overwhelming - 100 groups means thousands of daily messages, where critical queries disappear in seconds.
⭕ Team structure changes - You need multiple managers across departments and timezones, not just one admin.
⭕ Manual processes break completely - Adding members, sending announcements, or finding old conversations becomes impossible without automation.
When managing multiple WhatsApp groups across a team, five critical things need to happen:
You need visibility across all groups in one place
Queries need tracking so nothing falls through the cracks
Your team needs access without being added to every WhatsApp group
Repetitive tasks need automation, so your team isn't drowning
You need data to measure performance and spot bottlenecks
Here's what the difference looks like:
A company managing 100+ customer groups with these systems in place: - Responds to leads in 2 hours - Handles 5,000+ daily messages without missing critical ones - Onboards new team members in minutes, not hours | A company managing 100+ groups without these systems: - Responds to leads in 8+ hours (if at all) - Loses critical messages in the noise - Spends hours manually managing group memberships - Has zero visibility into what's happening across all groups |
So, how do you build this system?
Two ways to get there:
→ Path 1: Manual - You implement these five elements manually using tools you already have (spreadsheets, task managers, existing WhatsApp processes). It works, but it's slow and fragile.
→ Path 2: Use a WhatsApp group management tool like Periskope - It automates the entire system. Visibility becomes a dashboard. Query tracking becomes one-click. Automation is rule-based. Data is real-time.
Without proper tools | With proper WhatsApp group management |
You're constantly switching between groups | All groups visible in one centralized dashboard |
Important messages get buried in busy chats | Automatic flagging of important messages |
You can't track who responded to what | Clear assignment of tasks and tickets from group messages |
There's no way to measure response times or engagement | Analytics showing exactly how your groups are performing |
Adding/removing members across groups takes forever | Bulk actions for member management and messaging |
You can't send announcements to multiple groups at once | Send updates or announcements across multiple groups in one go |
No ownership or accountability for replies | Defined ownership and visibility across the team |
Manual, repetitive work across groups | Automated workflows for common scenarios |
If you're managing multiple groups and losing leads via WhatsApp, you need a system. Periskope is built for this.
Here's how it works.
"Scale" doesn't just mean having more groups.
Most businesses think managing WhatsApp groups is simple: add people to a group, and they get updates, and conversations happen. It works fine until you're managing a small number.
But once you hit 10, 50, or 100+ groups:
⭕ Volume becomes overwhelming - 100 groups means thousands of daily messages, where critical queries disappear in seconds.
⭕ Team structure changes - You need multiple managers across departments and timezones, not just one admin.
⭕ Manual processes break completely - Adding members, sending announcements, or finding old conversations becomes impossible without automation.
When managing multiple WhatsApp groups across a team, five critical things need to happen:
You need visibility across all groups in one place
Queries need tracking so nothing falls through the cracks
Your team needs access without being added to every WhatsApp group
Repetitive tasks need automation, so your team isn't drowning
You need data to measure performance and spot bottlenecks
Here's what the difference looks like:
A company managing 100+ customer groups with these systems in place: - Responds to leads in 2 hours - Handles 5,000+ daily messages without missing critical ones - Onboards new team members in minutes, not hours | A company managing 100+ groups without these systems: - Responds to leads in 8+ hours (if at all) - Loses critical messages in the noise - Spends hours manually managing group memberships - Has zero visibility into what's happening across all groups |
So, how do you build this system?
Two ways to get there:
→ Path 1: Manual - You implement these five elements manually using tools you already have (spreadsheets, task managers, existing WhatsApp processes). It works, but it's slow and fragile.
→ Path 2: Use a WhatsApp group management tool like Periskope - It automates the entire system. Visibility becomes a dashboard. Query tracking becomes one-click. Automation is rule-based. Data is real-time.
Without proper tools | With proper WhatsApp group management |
You're constantly switching between groups | All groups visible in one centralized dashboard |
Important messages get buried in busy chats | Automatic flagging of important messages |
You can't track who responded to what | Clear assignment of tasks and tickets from group messages |
There's no way to measure response times or engagement | Analytics showing exactly how your groups are performing |
Adding/removing members across groups takes forever | Bulk actions for member management and messaging |
You can't send announcements to multiple groups at once | Send updates or announcements across multiple groups in one go |
No ownership or accountability for replies | Defined ownership and visibility across the team |
Manual, repetitive work across groups | Automated workflows for common scenarios |
If you're managing multiple groups and losing leads via WhatsApp, you need a system. Periskope is built for this.
Here's how it works.
Try Periskope
Manage WhatsApp Groups, Chats and Numbers at Scale
Core Workflows Needed to Manage WhatsApp groups and how Periskope helps
To effectively manage WhatsApp groups at scale, you need these eight essential workflows in place. Here's how each one works.
1. VISIBILITY: See All Groups in One Place
The Problem: Your team members are in different groups. Your manager can't see what's happening everywhere. Critical messages get missed because they're spread across 100+ different chats.
The Solution: Periskope gives you a unified dashboard where all your WhatsApp groups show up in one place. No more switching between apps or tabs. One inbox, all groups.
What You Can Do:
View incoming and outgoing messages from all groups in a single dashboard
Search across all groups at once (find any conversation in seconds)
Quickly switch between groups without losing context
See which groups have new messages and which are quiet
2. QUERY TRACKING: Convert Messages Into Tickets
The Problem: A customer asks a question in a group. The message gets buried. Three hours later, nobody has responded. The issue never gets resolved.
The Solution: Convert important messages into tracked tickets so nothing gets lost in the noise.
What You Can Do:
Right-click any message in Periskope → Click "Create Ticket" (takes 1 second)
Or use a label emoji directly from WhatsApp to flag the message
AI can automatically detect customer questions and suggest creating a ticket
Ticket syncs to HubSpot, Freshdesk, Zoho, or Google Sheets instantly
Assign ownership, set priority, and track resolution
Reply in the group and close the ticket simultaneously
Real Impact: "Our daily operations run entirely on WhatsApp groups. Before Periskope, we used to routinely miss queries that our ground staff posted on groups, leading to operational delays. Now we can easily manage queries and connect to Google Sheets & Jira to keep track." - Omakar J, Head of Customer Experience at Ninjacart.
3. TEAM ACCESS: Manage Groups Without Adding Everyone to WhatsApp
The Problem: To add someone to a group, you have to add them to the actual WhatsApp group. They see all history, all conversations, sensitive information. Everyone's phone gets flooded. You can't control what they see or track who did what.
The Solution: Give team members access through Periskope instead. They don't need to be in the WhatsApp group at all.
What You Can Do:
Add team members to Periskope with one email invite
Set role-based permissions (Admin can manage groups, Agent can respond, Viewer can only watch)
Only show each person the groups/chats they need to see
Full audit trail: See who responded to what message when
A new team member can start working immediately (no manual group additions)
Real Impact: You can add a new team member to your dashboard in 30 seconds instead of manually adding them to 50+ WhatsApp groups.
4. AUTOMATION: Handle Repetitive Work Automatically
The Problem: Same workflows repeated across groups. Manual ticket assignment. No automatic follow-ups. Your team wastes time on tasks that should run on autopilot.
The Solution: Set up rule-based automation that triggers actions based on conditions you define.
What You Can Do:
If someone asks, "How do I reset my password?" → Auto-reply with link + create ticket automatically
If a message arrives after hours → Auto-reply "We're available 9-5, we'll get back to you tomorrow"
If ticket mentions "refund" → Auto-assign to billing team
If the group has no activity for 2 weeks → Auto-send engagement message
Automatically categorize incoming queries (bug report, feature request, support question, etc.)
Trigger workflows via API or webhooks (e.g., automatically create WhatsApp groups when a deal closes, assign groups when a customer onboards, or sync actions with your CRM and internal tools)
Real Impact: Your team goes from manually routing 50 tickets per day to having them automatically assigned to the right person instantly.
5. MEMBER MANAGEMENT: Manage Group Members Across Multiple Groups
The Problem: A new contractor joins your team. You need to add them to 50+ WhatsApp groups manually. Takes an hour. Someone forgets one. The contractor misses the critical group.
The Solution: Add or remove members from multiple groups simultaneously, instead of one at a time.
What You Can Do:
Select multiple groups and add a member to all of them at once
Remove someone from all groups they're in with one click
No more manual, repetitive group management
Instant for teams with high turnover
Real Impact: Onboard new team members to 15 groups in 1 click instead of 15 manual clicks.
6. ANALYTICS: Measure Team Performance & Spot Issues
The Problem: You have no idea how fast your team is responding. You don't know which groups are bottlenecks. You can't see if response times are improving. You can't identify who needs help.
The Solution: Dashboard with key metrics so you understand what's happening.
What You Can Do:
See how many messages/queries arrive in each group per day/week/month
Track average response time across groups and per team member
Monitor SLA compliance (% of queries answered within X hours)
Identify the most common query types and recurring issues
See which team members are overloaded or underutilized
Spot trends (cancellation requests spiking? Technical issues increasing?)
7. ORGANIZATION: Labels & Custom Properties
The Problem: You have 100+ groups, but no way to filter them. No way to know which ones are critical. No way to find "all VIP customer groups" or "all groups waiting for follow-up."
The Solution: Label and tag groups so you can organize and filter them instantly.
What You Can Do:
Label groups: VIP, urgent, waiting for response, feedback, etc.
Add custom properties (owner, department, status, etc.)
Filter to show only: "All VIP groups with new messages"
Search: "Show me all waiting for response groups"
8. AI AGENT: Auto-Respond to Repetitive Questions 24/7
The Problem: Your support team answers the same 10 questions 200 times a week. "What's your pricing?" "How do I reset my password?" "Where's my order?" Every answer takes 2-3 minutes. That's hours of wasted time on work that could be automated.
The Solution: Periskope's AI Agent monitors your WhatsApp groups, understands customer questions, and responds automatically using your knowledge base—no human intervention needed.
What You Can Do:
Upload your knowledge base - Add FAQs, help documentation, product guides, or company policies. The AI searches this content to answer customer questions accurately
Auto-respond to common questions by searching your uploaded knowledge (answers in ~3 seconds)
Smart escalation: AI creates support tickets when it can't find an answer and assigns them to the right team
AI adds private notes to conversations so human agents see the full context when taking over
Works 24/7, even when your team is offline
Understands intent (not just keyword matching) and handles multi-language queries
Real Impact: A B2B SaaS company managing 30 client WhatsApp groups used the AI Agent to handle product questions automatically. Their support team went from answering 200 repetitive questions per week to zero. Response time dropped from 2 hours to 3 seconds.
Want the full setup guide? See our detailed article: How to Add an AI Chatbot to WhatsApp Groups (No API Required)
To effectively manage WhatsApp groups at scale, you need these eight essential workflows in place. Here's how each one works.
1. VISIBILITY: See All Groups in One Place
The Problem: Your team members are in different groups. Your manager can't see what's happening everywhere. Critical messages get missed because they're spread across 100+ different chats.
The Solution: Periskope gives you a unified dashboard where all your WhatsApp groups show up in one place. No more switching between apps or tabs. One inbox, all groups.
What You Can Do:
View incoming and outgoing messages from all groups in a single dashboard
Search across all groups at once (find any conversation in seconds)
Quickly switch between groups without losing context
See which groups have new messages and which are quiet
2. QUERY TRACKING: Convert Messages Into Tickets
The Problem: A customer asks a question in a group. The message gets buried. Three hours later, nobody has responded. The issue never gets resolved.
The Solution: Convert important messages into tracked tickets so nothing gets lost in the noise.
What You Can Do:
Right-click any message in Periskope → Click "Create Ticket" (takes 1 second)
Or use a label emoji directly from WhatsApp to flag the message
AI can automatically detect customer questions and suggest creating a ticket
Ticket syncs to HubSpot, Freshdesk, Zoho, or Google Sheets instantly
Assign ownership, set priority, and track resolution
Reply in the group and close the ticket simultaneously
Real Impact: "Our daily operations run entirely on WhatsApp groups. Before Periskope, we used to routinely miss queries that our ground staff posted on groups, leading to operational delays. Now we can easily manage queries and connect to Google Sheets & Jira to keep track." - Omakar J, Head of Customer Experience at Ninjacart.
3. TEAM ACCESS: Manage Groups Without Adding Everyone to WhatsApp
The Problem: To add someone to a group, you have to add them to the actual WhatsApp group. They see all history, all conversations, sensitive information. Everyone's phone gets flooded. You can't control what they see or track who did what.
The Solution: Give team members access through Periskope instead. They don't need to be in the WhatsApp group at all.
What You Can Do:
Add team members to Periskope with one email invite
Set role-based permissions (Admin can manage groups, Agent can respond, Viewer can only watch)
Only show each person the groups/chats they need to see
Full audit trail: See who responded to what message when
A new team member can start working immediately (no manual group additions)
Real Impact: You can add a new team member to your dashboard in 30 seconds instead of manually adding them to 50+ WhatsApp groups.
4. AUTOMATION: Handle Repetitive Work Automatically
The Problem: Same workflows repeated across groups. Manual ticket assignment. No automatic follow-ups. Your team wastes time on tasks that should run on autopilot.
The Solution: Set up rule-based automation that triggers actions based on conditions you define.
What You Can Do:
If someone asks, "How do I reset my password?" → Auto-reply with link + create ticket automatically
If a message arrives after hours → Auto-reply "We're available 9-5, we'll get back to you tomorrow"
If ticket mentions "refund" → Auto-assign to billing team
If the group has no activity for 2 weeks → Auto-send engagement message
Automatically categorize incoming queries (bug report, feature request, support question, etc.)
Trigger workflows via API or webhooks (e.g., automatically create WhatsApp groups when a deal closes, assign groups when a customer onboards, or sync actions with your CRM and internal tools)
Real Impact: Your team goes from manually routing 50 tickets per day to having them automatically assigned to the right person instantly.
5. MEMBER MANAGEMENT: Manage Group Members Across Multiple Groups
The Problem: A new contractor joins your team. You need to add them to 50+ WhatsApp groups manually. Takes an hour. Someone forgets one. The contractor misses the critical group.
The Solution: Add or remove members from multiple groups simultaneously, instead of one at a time.
What You Can Do:
Select multiple groups and add a member to all of them at once
Remove someone from all groups they're in with one click
No more manual, repetitive group management
Instant for teams with high turnover
Real Impact: Onboard new team members to 15 groups in 1 click instead of 15 manual clicks.
6. ANALYTICS: Measure Team Performance & Spot Issues
The Problem: You have no idea how fast your team is responding. You don't know which groups are bottlenecks. You can't see if response times are improving. You can't identify who needs help.
The Solution: Dashboard with key metrics so you understand what's happening.
What You Can Do:
See how many messages/queries arrive in each group per day/week/month
Track average response time across groups and per team member
Monitor SLA compliance (% of queries answered within X hours)
Identify the most common query types and recurring issues
See which team members are overloaded or underutilized
Spot trends (cancellation requests spiking? Technical issues increasing?)
7. ORGANIZATION: Labels & Custom Properties
The Problem: You have 100+ groups, but no way to filter them. No way to know which ones are critical. No way to find "all VIP customer groups" or "all groups waiting for follow-up."
The Solution: Label and tag groups so you can organize and filter them instantly.
What You Can Do:
Label groups: VIP, urgent, waiting for response, feedback, etc.
Add custom properties (owner, department, status, etc.)
Filter to show only: "All VIP groups with new messages"
Search: "Show me all waiting for response groups"
8. AI AGENT: Auto-Respond to Repetitive Questions 24/7
The Problem: Your support team answers the same 10 questions 200 times a week. "What's your pricing?" "How do I reset my password?" "Where's my order?" Every answer takes 2-3 minutes. That's hours of wasted time on work that could be automated.
The Solution: Periskope's AI Agent monitors your WhatsApp groups, understands customer questions, and responds automatically using your knowledge base—no human intervention needed.
What You Can Do:
Upload your knowledge base - Add FAQs, help documentation, product guides, or company policies. The AI searches this content to answer customer questions accurately
Auto-respond to common questions by searching your uploaded knowledge (answers in ~3 seconds)
Smart escalation: AI creates support tickets when it can't find an answer and assigns them to the right team
AI adds private notes to conversations so human agents see the full context when taking over
Works 24/7, even when your team is offline
Understands intent (not just keyword matching) and handles multi-language queries
Real Impact: A B2B SaaS company managing 30 client WhatsApp groups used the AI Agent to handle product questions automatically. Their support team went from answering 200 repetitive questions per week to zero. Response time dropped from 2 hours to 3 seconds.
Want the full setup guide? See our detailed article: How to Add an AI Chatbot to WhatsApp Groups (No API Required)
Getting Started: 4-Step Setup to Manage Your WhatsApp Groups using Periskope
Ready to set up proper WhatsApp group management? Here's your straightforward implementation path.
Step 1: Connect Your WhatsApp Account (5 minutes)
Sign up for Periskope at console.periskope.app
Scan the QR code with your WhatsApp account
Grant Periskope access to manage your groups
Your groups will appear in the Periskope dashboard
What happens: Periskope syncs all your WhatsApp groups and makes them accessible through a centralized interface.
Step 2: Set Up Your Team & Permissions (10 minutes)
Invite team members to Periskope
Assign roles (Admin, Agent, Viewer)
Set group-level permissions (which team members can access which groups)
Configure notification preferences for each team member
What happens: Your team can now access and manage WhatsApp groups without needing your phone or WhatsApp account.
Step 3: Configure Your Core Workflows (20 minutes)
Create labels for your groups (e.g., Support, Sales, Projects, VIP)
Set up automation rules for common scenarios:
Auto-reply during off-hours
Ticket creation keywords
Message flagging rules
Configure integrations with your CRM or ticketing system
What happens: The repetitive parts of WhatsApp group management become automated.
Step 4: Train Your Team & Go Live (30 minutes)
Walk your team through the Periskope dashboard
Show them how to create tickets from messages
Review the analytics dashboard together
Start with a few groups as a pilot before rolling out to all groups
What happens: Your team starts managing WhatsApp groups more efficiently from day one.
Total setup time: About 1 hour to go from signup to fully operational WhatsApp group management at scale.
Book a Demo → See how to manage your WhatsApp groups better
Ready to set up proper WhatsApp group management? Here's your straightforward implementation path.
Step 1: Connect Your WhatsApp Account (5 minutes)
Sign up for Periskope at console.periskope.app
Scan the QR code with your WhatsApp account
Grant Periskope access to manage your groups
Your groups will appear in the Periskope dashboard
What happens: Periskope syncs all your WhatsApp groups and makes them accessible through a centralized interface.
Step 2: Set Up Your Team & Permissions (10 minutes)
Invite team members to Periskope
Assign roles (Admin, Agent, Viewer)
Set group-level permissions (which team members can access which groups)
Configure notification preferences for each team member
What happens: Your team can now access and manage WhatsApp groups without needing your phone or WhatsApp account.
Step 3: Configure Your Core Workflows (20 minutes)
Create labels for your groups (e.g., Support, Sales, Projects, VIP)
Set up automation rules for common scenarios:
Auto-reply during off-hours
Ticket creation keywords
Message flagging rules
Configure integrations with your CRM or ticketing system
What happens: The repetitive parts of WhatsApp group management become automated.
Step 4: Train Your Team & Go Live (30 minutes)
Walk your team through the Periskope dashboard
Show them how to create tickets from messages
Review the analytics dashboard together
Start with a few groups as a pilot before rolling out to all groups
What happens: Your team starts managing WhatsApp groups more efficiently from day one.
Total setup time: About 1 hour to go from signup to fully operational WhatsApp group management at scale.
Book a Demo → See how to manage your WhatsApp groups better
Try Periskope
Manage WhatsApp Groups, Chats and Numbers at Scale
FAQs
1. How many WhatsApp groups can I manage with Periskope?
You can manage unlimited WhatsApp groups with Periskope. Our customers typically manage anywhere from 10 to 500+ groups on the platform. The dashboard is designed to handle high volumes without performance issues.
2. Who should use Periskope for WhatsApp group management?
Periskope is built for teams managing 10+ WhatsApp groups and high message volume.
Support, sales, customer success, ops, or project teams handling conversations across many groups
Businesses running client, customer, or community WhatsApp groups (SaaS, B2B, services, education, real estate, etc.)
Teams with multiple agents who need shared access, visibility, and faster coordination
Growing or distributed teams scaling from a few groups to 50–100+
3. Can multiple team members access the same WhatsApp groups?
Yes. With Periskope, you can grant access to multiple team members without sharing your WhatsApp account. With role-based permissions, you can control exactly who can view, respond to, or manage specific groups.
4. How is this different from using WhatsApp Business API?
WhatsApp Business API is designed for automated messaging and doesn't support group management.
Periskope works with your regular WhatsApp account (personal or business) and gives you advanced group management features that the official apps don't provide—like ticketing, analytics, and multi-agent access.
5. Can I use Periskope for WhatsApp project management?
Absolutely. Many teams use Periskope to coordinate projects through WhatsApp groups.
You can create tickets from project updates, assign tasks to team members, track progress through labels and custom properties, and keep all stakeholders informed through bulk messaging.
It's particularly effective for teams that already communicate primarily on WhatsApp.
6. How does Periskope help with managing WhatsApp leads?
For sales teams, Periskope lets you organize lead groups with custom labels and properties (like "qualified," "demo scheduled," "negotiation"), send personalized follow-ups at scale, track engagement metrics, and sync conversations with your CRM.
You can manage your entire WhatsApp-based sales process in one organized system.
7. Is there a WhatsApp group management bot feature?
Yes. Periskope includes automation rules and an AI Agent that functions as a WhatsApp group management bot.
The automation rules let you set up auto-replies, automatic ticket creation, sentiment-based message flagging, and workflow triggers based on keywords or conditions.
The AI Agent takes it further. It understands customer questions, searches your uploaded knowledge base (FAQs, help docs, product guides), and responds with accurate answers automatically.
When it can't find an answer, it creates a support ticket and escalates it to your team. You can set it up in under 5 minutes without WhatsApp Business API.
8. Can I integrate Periskope with my existing CRM or helpdesk?
Yes. Periskope offers native integrations with HubSpot, Freshdesk, Zoho Desk, Zoho CRM, and Google Sheets.
For other systems, you can use our Zapier integration or connect directly through our APIs and webhooks. This lets you sync WhatsApp group conversations with your existing tools.
9. How much does it cost to manage WhatsApp groups at scale?
Periskope offers a free trial to get started, with paid plans beginning at competitive rates based on the number of groups and features you need. You can check the pricing here and also book a demo with our team to get started.
10. What's the learning curve for my team?
Most teams are fully operational within their first week. The interface is intuitive—if your team can use WhatsApp, they can use Periskope. We provide onboarding support, documentation, and live training sessions to get your team up to speed quickly.
11. Can I automate group creation based on customer actions?
Yes. Using Periskope's API, you can automatically create WhatsApp groups triggered by events in your other systems.
For example, create a dedicated support group when a customer signs up, or create project groups when deals close in your CRM. This is particularly useful for scaling operations without manual group setup.
1. How many WhatsApp groups can I manage with Periskope?
You can manage unlimited WhatsApp groups with Periskope. Our customers typically manage anywhere from 10 to 500+ groups on the platform. The dashboard is designed to handle high volumes without performance issues.
2. Who should use Periskope for WhatsApp group management?
Periskope is built for teams managing 10+ WhatsApp groups and high message volume.
Support, sales, customer success, ops, or project teams handling conversations across many groups
Businesses running client, customer, or community WhatsApp groups (SaaS, B2B, services, education, real estate, etc.)
Teams with multiple agents who need shared access, visibility, and faster coordination
Growing or distributed teams scaling from a few groups to 50–100+
3. Can multiple team members access the same WhatsApp groups?
Yes. With Periskope, you can grant access to multiple team members without sharing your WhatsApp account. With role-based permissions, you can control exactly who can view, respond to, or manage specific groups.
4. How is this different from using WhatsApp Business API?
WhatsApp Business API is designed for automated messaging and doesn't support group management.
Periskope works with your regular WhatsApp account (personal or business) and gives you advanced group management features that the official apps don't provide—like ticketing, analytics, and multi-agent access.
5. Can I use Periskope for WhatsApp project management?
Absolutely. Many teams use Periskope to coordinate projects through WhatsApp groups.
You can create tickets from project updates, assign tasks to team members, track progress through labels and custom properties, and keep all stakeholders informed through bulk messaging.
It's particularly effective for teams that already communicate primarily on WhatsApp.
6. How does Periskope help with managing WhatsApp leads?
For sales teams, Periskope lets you organize lead groups with custom labels and properties (like "qualified," "demo scheduled," "negotiation"), send personalized follow-ups at scale, track engagement metrics, and sync conversations with your CRM.
You can manage your entire WhatsApp-based sales process in one organized system.
7. Is there a WhatsApp group management bot feature?
Yes. Periskope includes automation rules and an AI Agent that functions as a WhatsApp group management bot.
The automation rules let you set up auto-replies, automatic ticket creation, sentiment-based message flagging, and workflow triggers based on keywords or conditions.
The AI Agent takes it further. It understands customer questions, searches your uploaded knowledge base (FAQs, help docs, product guides), and responds with accurate answers automatically.
When it can't find an answer, it creates a support ticket and escalates it to your team. You can set it up in under 5 minutes without WhatsApp Business API.
8. Can I integrate Periskope with my existing CRM or helpdesk?
Yes. Periskope offers native integrations with HubSpot, Freshdesk, Zoho Desk, Zoho CRM, and Google Sheets.
For other systems, you can use our Zapier integration or connect directly through our APIs and webhooks. This lets you sync WhatsApp group conversations with your existing tools.
9. How much does it cost to manage WhatsApp groups at scale?
Periskope offers a free trial to get started, with paid plans beginning at competitive rates based on the number of groups and features you need. You can check the pricing here and also book a demo with our team to get started.
10. What's the learning curve for my team?
Most teams are fully operational within their first week. The interface is intuitive—if your team can use WhatsApp, they can use Periskope. We provide onboarding support, documentation, and live training sessions to get your team up to speed quickly.
11. Can I automate group creation based on customer actions?
Yes. Using Periskope's API, you can automatically create WhatsApp groups triggered by events in your other systems.
For example, create a dedicated support group when a customer signs up, or create project groups when deals close in your CRM. This is particularly useful for scaling operations without manual group setup.
Automate your WhatsApp with Periskope
Automate your WhatsApp with Periskope
Automate your WhatsApp with Periskope
Supercharge your WhatsApp with a powerful CRM, workflow automation and integrations
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Integrations
Supercharge your WhatsApp with a powerful CRM, workflow automation and integrations
© 2026 Hashlabs India Private Limited
Features
Integrations
Supercharge your WhatsApp with a powerful CRM, workflow automation and integrations
© 2026 Hashlabs India Private Limited
Features
Integrations