Wati vs Interakt vs AiSensy: which WhatsApp tool fits your team?

Wati, Interakt and AiSensy are all official WhatsApp Business API platforms for template campaigns, chatbots and a shared inbox, and all add per-message charges. AiSensy is the cheapest entry point (free plan, paid from ₹1,500 a month), Interakt has unlimited agents from ₹2,799 a month, and Wati has the broadest AI and omnichannel features from ₹2,699 a month billed quarterly. If your team works mainly in WhatsApp groups or across several existing numbers, Periskope is a fourth option that links numbers by QR code with no per-message fees.

The short version

• Cheapest start: AiSensy (Free Forever plan; Basic ₹1,500 a month with 5 agents).

• Most agents for the money: Interakt (unlimited agents on Growth at ₹2,799 a month plus taxes).

• Widest feature set: Wati (Astra AI agents, omnichannel inbox, API groups on Business plan), from ₹2,699 a month billed quarterly with 3 users.

• All three charge per message on top of the plan; marketing templates to India cost ₹0.97 to ₹1.09 each on their listed rates.

• For WhatsApp groups and multiple existing numbers without the API, Periskope is ₹2,000 per user per month (Starter, monthly) with no message fees.

Feature comparison

Pricing compared

Prices checked October 23, 2026, in INR for Indian numbers. Wati: Growth ₹2,699, Pro ₹5,799 and Business ₹16,799 a month, billed quarterly, plus per-message charges and ₹2,499 a month for each extra number. Interakt: Growth ₹2,799 and Advanced ₹3,799 a month plus taxes on monthly billing, unlimited agents, marketing templates ₹0.970 on Growth. AiSensy: Basic ₹1,500, Pro ₹3,200, Premium ₹9,100 a month, extra agents ₹750, marketing messages ₹1.09. From October 1, 2026, all three pass on Meta’s charge for service replies after 1,000 free per number per month. Periskope: Starter ₹2,000 and Pro ₹3,000 per user per month on monthly billing (₹1,200 and ₹2,000 annual), first phone free, no message fees.

Worked example: 5 agents on 1 number sending 10,000 marketing messages a month. Wati needs Pro for 5 users: ₹5,799 plus message charges at Wati’s rate card. Interakt Growth: ₹2,799 plus about ₹9,700 in messages, roughly ₹12,500 before taxes. AiSensy Basic: ₹1,500 plus ₹10,900 in messages, about ₹12,400. Periskope Starter: 5 user licenses at ₹2,000, which is ₹10,000 monthly or ₹6,000 on annual billing, and the first phone is free with no message fees. With very few templates, AiSensy and Interakt are cheapest; Periskope only makes sense if your work is chats and groups rather than API campaigns.

Wati vs Interakt vs AiSensy: key differences

All three are official WhatsApp Business Solution Providers. They onboard your number to the WhatsApp Business API, send approved templates, run chatbots and give you a shared inbox, and all three add WhatsApp’s per-message charges.

AiSensy is the low-cost option, with a free API plan, broadcast tooling and add-ons for chatbots and AI. Interakt prices per account with unlimited agents and leans into commerce: catalogs, WhatsApp Pay and Shopify flows. Wati costs more per seat but bundles AI agents, an omnichannel inbox with Instagram, Facebook and TikTok, and API groups on its Business plan.

WhatsApp groups: where all three hit limits

On the official API, groups go through Meta’s Groups API: only numbers with an Official Business Account qualify, each group has at most 8 participants, and members join by invite link. Wati supports this on its Business plan with up to 7 external participants per group. Interakt and AiSensy do not list group management on their pricing pages.

Coexistence does not change this. Wati and AiSensy both say group chats stay in the WhatsApp Business App and are not synchronized to the API inbox.

If your customers, students, partners or drivers talk to you in WhatsApp groups, Periskope links the numbers that are already in those groups and lets your team assign, ticket and bulk-message them from one inbox.

Integrations

Wati covers HubSpot from Pro and Salesforce on Business, plus Zoho CRM, Shopify, WooCommerce, Zapier, Pabbly, Make and Klaviyo. Interakt lists Zoho CRM, Zoho Bigin, HubSpot, Freshdesk, Salesforce, LeadSquared, Zapier, Pabbly, Make and Google Sheets. AiSensy focuses on Shopify, WooCommerce, Razorpay, WebEngage and LeadSquared, with Zapier, Pabbly and Integrately for the rest.

Periskope has native HubSpot, Zoho CRM, Freshdesk, Zoho Desk and Google Sheets integrations, plus Zapier, REST APIs and webhooks.

AI features

Wati includes AI on every plan: Wati AI in the inbox and Astra AI agents, with 2,000 to 20,000 AI credits a month. Interakt sells WhatsApp AI Agents as a ₹3,000 add-on. AiSensy’s AI Agent Builder is a ₹1,350 a month add-on with 1,000 AI messages. On all three, AI replies also count as WhatsApp service messages once the 1,000 free a month are used.

Periskope’s AI agent answers from your knowledge base, creates tickets and escalates to people, and Pro includes 5,000 AI credits per license per month.

Which one to choose

Choose AiSensy if you want the lowest cost onto the official API and mainly send broadcasts.

Choose Interakt if you have a large team on one number or sell through WhatsApp catalogs and payments.

Choose Wati if you want AI agents, an omnichannel inbox, or API groups with a verified number.

Choose Periskope if your team works in WhatsApp groups or across several existing numbers and you do not need template campaigns. Periskope is not an official API, so it is not the right tool for large cold broadcasts.

How to move group and chat work to Periskope

1. Keep your API provider for template campaigns if you still need them.

1. Choose the WhatsApp or WhatsApp Business App numbers that sit in your groups. Periskope cannot link numbers registered on the Business API.

2. Sign up for Periskope and scan the QR code from WhatsApp > Linked devices for each number.

3. Invite your team and set roles, labels, custom properties and assignment rules.

4. Connect HubSpot, Zoho CRM, Freshdesk, Google Sheets or Zapier.

5. Review response times in Periskope analytics after a week.

Frequently asked questions

Which is cheaper: Wati, Interakt or AiSensy?

AiSensy has the lowest entry price, with a free plan and Basic at ₹1,500 a month. Interakt Growth is ₹2,799 a month with unlimited agents. Wati Growth is ₹2,699 a month billed quarterly with 3 users. All three add per-message charges.

Which has the lowest per-message rate?

On listed Indian rates, Interakt Growth charges ₹0.970 per marketing template and AiSensy ₹1.09. Wati publishes its rates on a separate rate card.

Can Wati, Interakt or AiSensy manage WhatsApp groups?

Wati can, on its Business plan, for verified numbers with up to 7 external participants per group. Interakt and AiSensy do not list group management. Under coexistence, group chats are not synced to the API inbox.

What is the best Wati alternative for WhatsApp groups?

Periskope. It links your existing numbers by QR code and manages unlimited groups and chats across numbers, with no per-message fees.

Do I need the WhatsApp Business API?

For approved templates, a verified badge and large opt-in campaigns, yes, and Wati, Interakt and AiSensy all provide it. For team inboxes on existing numbers and groups, Periskope works without it.

Can I use one of these with Periskope?

Yes, on different numbers. Keep an API number for template campaigns and connect your group and support numbers to Periskope.

Sources

Competitor details were checked on their official websites on 2026-10-23. Prices and plans change, so confirm on each vendor’s site before you buy.

• wati.io: Wati Growth ₹2,699, Pro ₹5,799, Business ₹16,799 per month billed quarterly; Growth 3 users with no additional users; Pro and Business 5 users; additional numbers ₹2,499/month. source

• wati.io: Wati AI credits 2,000 (Growth), 5,000 (Pro), 20,000 (Business); HubSpot from Pro, Salesforce on Business; per-message charges apply. source

• support.wati.io: Wati groups on Business plan only, Official Business Account required, 7 external participants, not on coexistence numbers. source

• wati.io: Wati coexistence: group chats not synchronized with Wati. source

• interakt.shop: Interakt Growth ₹2,799 and Advanced ₹3,799 per month (+taxes), unlimited agents; Growth rates marketing ₹0.970, utility ₹0.160, authentication and service ₹0.129; AI Agents add-on ₹3,000; catalogs and WhatsApp Pay. source

• interakt.shop: Interakt integrations: Zoho CRM, Zoho Bigin, HubSpot, Freshdesk, Salesforce, LeadSquared, Zapier, Pabbly, Make, Google Sheets. source

• aisensy.com: AiSensy Basic ₹1,500, Pro ₹3,200, Premium ₹9,100 per month; 5 agents on Basic and Pro, 9 on Premium, extra ₹750; marketing ₹1.09, other categories ₹0.145; chatbot add-on ₹2,500; AI Agent Builder ₹1,350. source

• m.aisensy.com: AiSensy coexistence: group chats are not synchronized with the Cloud API. source

• periskope.app: Periskope Starter is $25 and Pro is $35 per user per month on monthly billing; annual billing shows $15 (Starter) and $25 (Pro). Users and phones are billed separately; the first connected phone is free and each extra ph… source

• periskope.app: Periskope INR pricing: Starter ₹2,000 and Pro ₹3,000 per user per month on monthly billing; ₹1,200 and ₹2,000 on annual billing. source

• periskope.app: Periskope includes unlimited WhatsApp groups, chats and messages across numbers, 3,000 bulk message credits per license per month, no template approval and no per-message cost. source

• periskope.app: Periskope Pro includes 5,000 AI credits per license per month and 2 automation rules per license; AI Pack is $25 for 10,000 credits; Bulk Message Pack is $60 for 10,000 credits. source

• periskope.app: Periskope integrates with HubSpot, Google Sheets, Freshdesk, Zoho Desk and Zapier, and offers custom APIs and webhooks with no Business API required. source

• docs.periskope.app: Periskope connects normal or business WhatsApp numbers by scanning a QR code from Linked devices; WhatsApp API numbers cannot be linked. source

• docs.periskope.app: Periskope connects multiple numbers into one inbox; each additional phone is charged separately. source

• docs.periskope.app: Periskope sends bulk messages with randomized delays, but account status remains under WhatsApp’s control. source

• docs.periskope.app: Periskope hosted MCP server connects WhatsApp to Claude and ChatGPT. source

• docs.periskope.app: Periskope AI agent answers from a knowledge base, escalates to people and creates tickets. source

• docs.periskope.app: Periskope exports chats, messages, members, notes, tickets and audit logs. source

• docs.periskope.app: Periskope has a native Zoho CRM integration. source

• periskope.app: Periskope offers a free trial (‘Start your free trial today’). source

• docs.periskope.app: Periskope apps are available for Windows, macOS, Android and iOS. source

• periskope.app: Periskope powers 5,000+ businesses across 50+ countries and is GDPR compliant and ISO/IEC 27001 certified. source

• developers.facebook.com: Meta’s Groups API is available only to Official Business Accounts, not WhatsApp Business app numbers, with a maximum of 8 participants per group and 10,000 groups per business number. source

• periskope.app: From October 1, 2026, service messages are charged after 1,000 free per business number per month, and utility templates inside the 24-hour window are charged. source