Swapnika Nag
|
Apr 26, 2024
Announcement
Since the launch of Periskope V2 in March, we’ve been simply blown away by all the feedback and feature requests from clients.
This was not surprising, given how extensively WhatsApp is used by businesses across industries and use cases. But the sheer demand was forcing us to deliver a lot of complex functionality in a short amount of time.
Despite being a small team, we challenged ourselves to build quickly, with the goal of filling an entire week every month with launches and announcements.
And now, I’m very excited to announce that starting on Monday 29th April, we will be commencing our Launch Week 1!
What to Expect
We will bring you exciting feature launches every single day starting Monday. Come back here each day to see what we launch.
If your day to day business runs on WhatsApp, follow us to learn all the ways you can manage and automate at scale.
Launch Week 1, Day 1: Manage your WhatsApp Media on Periskope
You can now search, manage and export thousands of media and files across multiple WhatsApp numbers on Periskope.
Read the launch post here
Launch Week 1, Day 2: Create a ticket from ANY message across WhatsApp groups & 1:1 chats
With Periskope, converting a customer's message on WhatsApp (group or 1:1 chat) into a ticket in your ticketing system is a breeze.
Read the launch post here
Launch Week 1, Day 3: Setup Quick Replies on WhatsApp
Now setup quick replies to answer frequently asked questions (FAQs) related to sales, product or customer support on WhatsApp. What more - you can attach documents, images, and videos to your quick replies.
Read the launch post here
Launch Week 1, Day 4: Granular Team Access to WhatsApp Groups & ChatsIntroducing granular team access to ALL WhatsApp chats across your organization. You can now enable team access to all chats of specific phones, all chats with specific labels, or select chats only.
Read the launch post here
Launch Week 1, Day 5: Periskope is on Mobile!
Your teams can access all official WhatsApp groups and chats on the go via Periskope Mobile
Read the launch post here
